- CoversCart.com offers a 15 day Returns/Replacement guarantee on all products. Please get in touch with us within 15 days of placing your order if you would like to have it replaced/returned.
- 1) Go to "OrderHistory" page
2) Open the Order for which you want to place the Return/Replacement Request
3) Click on "Return" button in front of product which you want to Replace/Return.
- Please note that we provide the replacement for same design, for which the Order was initially placed.
- Once we receive a Replacement Request, we initiate the process for "Reverse" Pickup of the product. Once the reverse pickup is done, we will send you a brand new Replacement Product.
- Please do provide details on why you want the product to be replaced, what are the issues that were being faced in previous product, so that we can provide you better experience with the new one.
- After we receive the return request, We will arrange a pick-up within 2-3 days.
- There are certain areas where we cannot provide a pick-up service. However, you can self-ship your product through any courier service.
- After the product is received by us and quality check is done, we will initiate the complete refund. However, Your bank may take 7-10 working days for the refund to be reflected in your bank account
If you have purchased 2 products, and have applied coupon "B2G25" (Or any other bulk discount code), and you are returning 1 Product, in this case, The coupon discount will be invalid (Since you are keeping only 1 Product)
Since, you have already got Pre-Discount of Rs. 199.50 while placing the order, Only Remaining Rs. 199.50 will be refunded in this particular case.
In this case, We would suggest you to go for a "Free Replacement" Option Instead.
How do I Return/Replace my product?
To file a Return Request, follow the following 3 easy steps