- CoversCart.com offers a 15 day, no-questions-asked, return/replacement guarantee on all products. Please get in touch with us within 15 days of placing your order if you would like to have it replaced/returned.
How do I Return/Replace my product?
To file a Return Request, follow the following 3 easy steps
- 1) Go to "OrderHistory" page
2) Open the Order for which you want to place the Return/Replacement Request
3) Click on "Return" button in front of product which you want to Replace/Return.
How will I get my Replacement ?
- Please note that we provide the replacement for same design and model, for which the Order was initially placed.
- Once we receive a Replacement Request, we initiate the process for "Reverse" Pickup of the product. Once the reverse pickup is done, we will send you a brand new Replacement Product.
- Please do provide details on why you want the product to be replaced, what are the issues that were being faced in previous product, so that we can provide you better experience with the new one.
How will I get my refund ?
- After we receive the return request, we initiate the process for "Reverse Pickup" of the product. After the product is received by us and quality check is done, we will initiate the complete refund. However, Your bank may take 7-10 working days for the refund to be reflected in your bank account